I recently blogged about Hyatt’s plan to offer some customers “random acts of generosity.” I’ve received a number of comments about how this program seems “forced” and may actually backfire if customers start expecting acts of generosity. But the research in that post also showed that unexpected value can cause gratitude which creates a potentially strong foundation for loyalty. So what should companies do? Take Five! Disney trains its staff on a program called Take Five . Cast members

Intermezzo Extended is the latest full-length release from SubConsciousMind (Raphael Huber), a self-made Swiss artist with an original approach to composing next-level psychedelic dance music. While it masterfully captures the essence of the classic Goa trance sound, this album transcends mere nostalgia by shaping the spirit of the past into something new and completely unique. The seven songs that form Intermezzo Extended are primed to launch the listener on an epic journey into visionary di

David on his work: Whether in my still lifes or my figurative paintings, the goal is to create an abstract form of storytelling with images that are as simple and direct as children’s book illustrations while at the same time being as mysterious as a dream. Clarity and Ambiguity; balancing both of these elements is essential. And though my pictures often resemble and are indeed informed by traditional forms of illustration, the important distinction between Fine Art and Illustration is in t

Right in the centre of Barcelona, extraordinarily close to Plaza Espanya and on the hill of Montjuic, you may find Poble Espanyol , an exciting attraction which will transport you instantly out of the city, into the area of traditional Spanish towns. A little history Poble Espanyol was made at the time of the world Fair of 1929 by creators of great renown : the designer Puig I Cadafalch, initiator of the project ; 2 famous architects, Ramon Reventos and Francesc Folguera ; and the two ar

Human beings have the longest dependency on others than any other living creature. We spend our lives in relationships, either toxic or nurturing. If the family of origin was not supportive and loving, we either repeat that pattern or look for other mentors and teachers. Can you visualize a closed fist as opposed to an open hand? That is the difference between a closed and dysfunctional group and a learning, sharing and supportive one. The closed one is turned inward and harsh in judgment and